Cici’s Cold Brew Ltd collects and uses personal data in accordance with UK GDPR. We only use your information for enquiries, service updates, and marketing where you have given consent.
Who We Are
Cici’s Cold Brew Ltd is responsible for your personal data (referred to as “we”, “us” or “our”).
Contact details: https:/ciciscoldbrew.co.uk/contact
What Personal Data We Collect
We may collect and use the following personal information:
For service updates and marketing
- Name and contact details
- Address
- Marketing preferences
- Records of consent
For enquiries, complaints or claims
- Name and contact details
- Address
How We Use Your Information
We use your personal data to:
- Respond to enquiries and messages
- Provide service updates
- Send marketing communications where you have given consent
Lawful Basis for Processing
Under UK GDPR, we must have a lawful reason to process your data.
We rely on consent for:
- Service updates and marketing
- Responding to enquiries, complaints or claims
You can withdraw your consent at any time by contacting us.
Your Data Protection Rights
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict how your data is used
- Object to processing
- Request data portability
- Withdraw consent at any time
We will respond to requests within one month.
To exercise your rights, please contact us using the details above.
Where Your Data Comes From
We collect personal information directly from you, for example through enquiry forms or direct contact.
How Long We Keep Your Data
We retain personal data for up to 24 months from the date of last contact unless:
- there is an ongoing business relationship, or
- we are required to keep it longer by law
Data is securely deleted when no longer required.
How to Make a Complaint
If you have concerns about how we use your personal data, please contact us first.
You may also complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
📞 0303 123 1113
🌐 https://www.ico.org.uk/make-a-complaint
Last Updated
Last updated: April 2026